My Unread Messages

The My Unread Messages card displays any messages sent to the employee which are not marked as Read. The screen displays an icon for High or Low priority messages, shows the severity of the message, indicates if there is an attachment, shows who sent the message, displays the subject of the message, and shows the date and time the message was sent.

To open and read a message, click the folder icon to the left of the message. Once a message is opened, it is marked as Read, and is automatically removed from the My Unread Messages card because it is no longer unread.

To bring a read message back to the My Unread Messages screen, click on the View Messages button to open Actions > Employee > Messages. Check the box to the left of the record and click on the Mark as Unread button.

• Messages that have been read are still available in Actions > Employee > Messages. To permanently remove the message, check the box to the left of the record and click on the Delete Selected button.

  

The following fields are displayed on this card:

Folder

Click on the folder icon to open the record and view the details. This will take the user to Actions > Employee > Messages so you can open and view all messages.

Priority

The priority icons can be assigned by the user sending the message to indicate the importance of the message. When the Normal priority is selected, no icon is displayed.

	High Priority	Indicates that this message was sent with a high priority.
	Low Priority	Indicates that this message was sent with a low priority.

Severity

This field shows the severity level of system-generated notifications. The severity level icon displayed is determined by the severity level assigned to the notification. Messages sent by other users have a severity level of Informational.

	Critical	Indicates that this message has a status of Critical. Depending on settings, you may be locked out from badging into the system with a critical message relating to Licenses or Education Requirements. Note:   Contact your supervisor if you are locked out due to a Critical message.
	Warning	Indicates this message has a status of Warning. You may have to complete an action. If not completed by a certain date a related Critical message may be issued, such as renew a license or education requirement.
	Informational	Indicates that this message is used to relay information to you. An action may need to be taken by a certain date or a related Warning message may be used.

Status

Unread

Indicates that this message has a status of unread. Once a message has been opened, the status is automatically reset to Read and this icon is no longer displayed.

Attachment

Attachment

Indicates this message has an attachment. Click on the icon to open the Attachment page, and a link to the attached document.

From

Indicates the user who sent the message. If the message is generated by the system as a result of a Notification Subscription, this field displays "System Account".

Subject

The heading that describes the message.

Date

The date and time this message was sent.

Action Buttons

The following actions are available at the bottom of the grid:

Add Message

Click on the Add Message button to open a wizard to create and send a new message.

For more information on creating a new message, see Steps for Adding a New Message.

View Messages

Click on the View Message button to open Actions > Employee > Messages. From this screen, you can view messages that were previously marked as Read, can update the status of a message to Read or Unread, can permanently delete a message or create a new message.

The following actions are available in the left pane when the View Messages button is enabled:

Delete Selected

The Delete button is used to remove one or more records from a screen.

To delete a record, complete the following steps:

1. Click on the selection box to the left of each record to be deleted.

   A check mark is displayed

2. Click the Delete button.

3. If a single record is open, select the Delete button (there are no boxes to select the record).

4. A message is displayed verifying the record should be deleted. Click on Yes to continue.

Mark as Read

To indicate that a message has been read, check the box to the left of the message and then click on the Mark as Read button. The message no longer appears on the My Unread Messages card on the Home page.

To change the status of a Read message back to Unread, check the box to the left of the message and then click on the Mark as Unread button. The message now appears again on the My Unread Messages card on the Home page.

Mark as Unread

To change the status of a Read message back to Unread, check the box to the left of the message and then click on the Mark as Unread button. The message now appears again on the My Unread Messages card on the Home page.

New Message

Click on the New Message button to open a wizard to create and send a new message.

For more information on creating a new message, see Steps for Adding a New Message.